Speed-to-lead
Every inbound lead answered in under 60 seconds, and a close rate that went up by over 20% in one quarter.
Illustrated story, with real numbers from case 02. A lead writes in at 11:47 PM. The old way, the first reply took 19 hours. With Neurokov, a personal reply goes out in under 60 seconds and the call is booked by morning.
At this scale, the new reply time is a sliver: under a minute against 19 hours.
Outcomes
- We cut first reply time from 19 hours to under 60 seconds.
- We lifted the close rate by over 20% in one quarter.
- We got proposals out the same day, not four or five days later.
- We handed 11 hours a week back to everyone selling.
The challenge
Inbound leads landed in a shared inbox and waited, on average, 19 hours for a reply. By then plenty had booked a call with someone else. The people selling spent their evenings writing proposals from scratch, and the CRM was a graveyard nobody trusted.
What we did
- Every form fill, email and LinkedIn enquiry now lands in one place, with duplicates merged.
- Each lead is checked against the ideal-client criteria and gets a personal reply within 60 seconds.
- Good-fit leads get a booking link for the right person. Everyone else keeps hearing back, with something worth reading.
- After every sales call, a draft proposal in the house template is ready to review the same day.
- Deals in HubSpot move forward as calls are booked, proposals sent and contracts signed.
How it plays out
A lead fills in the form at 11pm on a Sunday. Within 60 seconds, they have a personal reply. If they fit the criteria, that reply comes with a booking link for the right person. If they don’t, they keep hearing back until they’re ready. After the sales call, a draft proposal in the house template is ready the same day, and the deal moves through HubSpot as the call is booked, the proposal goes out and the contract is signed.
The stack
The service
Every lead that comes to you gets a reply in under 60 seconds and a call on your calendar.
About Inbound Lead Conversion
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